NEED A HAND?
Account access, video uploads, battle integrity, safety, and deletion—all in one place.
Account access
Use “Forgot password” in the app. Confirmation and recovery links should open Aura Farm through the secure native callback. If the app does not open, use the confirmation fallback page and tap Open Aura Farm.
Open confirmation fallback →Video uploads
The current policy permits videos up to 30 seconds and up to five distinct upload reservations in a rolling 24-hour window. A successful upload can remain in processing or pending moderation before it becomes visible.
Battle or rating issue
Do not create replacement votes or accounts. Record the battle ID, approximate time, and what you observed. Aura changes are server-authoritative, and the competitive audit history is designed to be investigated without trusting the phone.
Report or block
Use the in-app report and block controls for harassment, sexual content, exploitation, threats, doxxing, impersonation, dangerous challenges, scams, or other rule violations. Immediate danger should be reported to local emergency services.
Delete your account
In the app, go to You → Settings → Account → Delete account and follow the confirmation steps. If you cannot access the app, contact support from the email address associated with the account. Identity and public media should be removed; limited records may be anonymized where required for safety, legal, or ranking integrity.
Contact
Proposed inbox: support@voteaurafarm.com
OWNER ACTION: activate, verify, and monitor this inbox before publishing the site.